Medical Administrative Assistant

Career Diploma

Program Outline

Here's how it works
Your program consists of courses designed to take you step-by-step through the knowledge and skills you'll employ in your new career as a Medical Administrative Assistant. Your first course will be sent to you as soon as your enrollment has been accepted. Other courses will follow as you complete your exams, so that you will always have training materials to work with.

Computer Specifications
As you know this is an online academic program. This means you will need access to high-speed internet to begin your program. In addition, you will need access to a Microsoft® Windows® based computer running Windows® 10 or later, Microsoft® Office 2019 or Microsoft 365®, and an email account to complete this program.

Note: A High School Diploma, Secondary School Diploma, or equivalent is required to enroll in the Medical Administrative Assistant Program. If you did not complete High School, you can enroll in Penn Foster High School with a Concentration in Health Care. Graduates of this program will earn a fully accredited High School Diploma along with the basic health care courses needed to accelerate your studies for a career as a Medical Administrative Assistant, Medical Transcriptionist, or Medical Billing and Coding Administrator.


Program Goal and Outcomes

Program Goal: To prepare students for a career as an entry-level medical administrative assistant, to provide basic knowledge in office procedures, medical terminology, anatomy, and physiology, and to help students develop written and oral communication skills that they can apply to electronic medical records.

Program Outcomes:

  • Demonstrate proficiency in analytical and quantitative problem-solving
  • Demonstrate computer and information literacy
  • Recognize laws and regulations regarding HIPAA and confidentiality in electronic health records
  • Identify basic medical terminology, anatomy, and physiology
  • Explain basic pharmacology
  • Describe basic medical administrative tasks using electronic medical record software

HIT100: Introduction to Allied Health
In this course, you’ll develop the necessary skills to ensure your success in the program. You’ll learn how you can improve your study skills, so you’re able to use a number of tools that will help you to be successful. This course will also introduce you to healthcare, the healthcare industry in the United States, and the roles that healthcare workers play in that industry.

By the end of this course, you’ll be able to:

  • Identify skills needed to be a confident and independent online learner
  • Describe the United States health care industry and the professional roles within it

BUS090: Medical Office Procedures
This course is designed to help you develop professional relationships in the workplace and professionally administer and manage office communications and procedures. It also provides a review of basic math operations, along with a basic introduction to working with Word and Excel.

By the end of this course, you’ll be able to:

  • Apply knowledge of basic arithmetic skills to complete math related tasks in an office setting
  • Identify how to create professional business correspondences
  • Recognize effective communication techniques in an office setting
  • Describe how to use Word and Excel to complete business related tasks

Body Systems and Medical Terminology 1
This course will familiarize you with various body systems including medical terms, structure, function, diseases, disorders, and treatments. You’ll also learn drug delivery systems, drug administration routes, drug classifications, and commonly used medications for various organ system disorders.

By the end of this course, you’ll be able to:

  • Define medical terms and regions and structures of the body by analyzing medical terms
  • Identify the anatomy, physiology, diseases, and treatments of the cardiovascular and hematologic systems
  • Identify the anatomy, physiology, diseases, and treatments of the respiratory and endocrine systems
  • Identify the anatomy, physiology, diseases, and treatments of the gastrointestinal, urinary, and reproductive systems

ALH017: Body Systems and Medical Terminology 2
This course is a continuation of Body Systems and Medical Terminology 1. You’ll continue to learn about various body systems, drug delivery systems, drug administration routes, drug classifications, and commonly used medications for various organ system disorders. You’ll also learn basic medication calculations, storage, how to assist patients with administration, and proper documentation.

By the end of this course, you’ll be able to:

  • Identify the anatomy, physiology, and diseases and treatments of the integumentary and musculoskeletal systems
  • Identify the anatomy, physiology, and diseases and treatments of the sensory and nervous systems
  • Identify the anatomy, physiology, and diseases and treatments of the immune system

ALH021: Pathology and Pharmacology
This course describes healthcare professionals who can identify the four subdivisions of pharmacology and different drug classifications, including vitamins and minerals. Pathology and Pharmacology will also prepare you to explain the causes of infectious disease and techniques used to stop its spread. Finally, you’ll review the basic etiology of common diseases and conditions.

By the end of this course, you’ll be able to:

  • Describe four subdivisions of pharmacology: pharma codynamics, pharmacokinetics, pharmaco-therapeutics, and toxicology
  • Identify different drug classifications, including vitamins and minerals, which a patient may take for a variety of health conditions
  • Explain causes of infection, disease, and techniques used to stop the spread of infectious disease
  • Explain basic etiology of common diseases and conditions

HIT130: Electronic Medical Records
This course is designed to help you understand the reimbursement process and the various methodologies involved. You’ll be introduced to billing cycles and how health information technology is used in medical offices, and learn about basic accounting transaction terminology and apply this information to enter patient charges and payments.

By the end of this course, you’ll be able to:

  • Describe the contents of the Electronic Health Record, application of SimChart for the Medical Office, and security, privacy, and confidentiality associated with medical records
  • Explain the administrative and clinical roles in the medical office and functions within the EHR that are utilized routinely in these roles
  • Describe the billing and reimbursement process and the use of both patient portals and personal health records in continuity of patient care
  • Complete simulated health records in SimCharts

ALH029: Medical Billing and Health Insurance
This course introduces the reimbursement process and the various methodologies involved, such as fee-for-service and episode-of-care methodologies. The course also covers important information regarding payment systems, fee schedules, chargemasters, coding, and the internal audit process. Finally, the course explains the fundamentals and types of health insurance and provides test preparation for the certification exam.

By the end of this course, you’ll be able to:

  • Discuss various reimbursement methodologies and payment systems
  • Define health insurance

ALH028: Law, Ethics, and Confidentiality in Allied Health
In this course, you’ll learn how law affects healthcare practitioners, the origin of law that affects medical professionals, the basics of the process of litigation and its alternatives, the common-law basis for the confidentiality of healthcare information, and the laws regulating healthcare information collected and maintained by government agencies.

By the end of this course, you’ll be able to:

  • Interpret civil and criminal laws related to healthcare
  • Assess ethical issues healthcare professionals face today
  • Analyze confidentiality laws and regulations

 

Online Library and Librarian
Students in Penn Foster College have access to an online library for use during their studies. Students can use this library to do the required research in the courses they complete or can use it for general reference and links to valuable resources. The library contains helpful research assistance, articles, databases, books, and Web links. A librarian is available to answer questions on general research-related topics via email and to assist students in research activities during their studies with Penn Foster College International.

Some countries impose certification or registration requirements on certain duties performed by medical administrative assistants. For the education requirements in your area, please check with your department of health or appropriate ministry.

A High School Diploma, Secondary School Diploma, or equivalent is required to enroll in this program.

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